Pre-Order Terms and Conditions

  • Pre-Order pricing includes all fees including shipping to me
  • You may NOT purchase retail of the pre-order round at the same time as the pre-order. Any orders made where you also order retail will have the retail portion refunded with a note that you must place a separate order.
  • In the event you ordered retail with your pre-order and we do not catch it, we do not guarantee the fabric will still be available when your pre-order arrives, and you will be refunded or given store credit at that time if it is not.
  • Pre-orders will be opened once a month 2nd – 24th of every month. This can change at any time without notice.
  • Turn around for each order to be submitted to the printer, printed, and shipped to me is 8-12 weeks. This time frame begins 2-3 day after the round ends.
  • This can run longer or shorter depending on holidays, storms, customs processing, government shut downs (on China’s end) and also the size of the round etc.
  • We will keep you updated as to any delays that may happen on the Facebook group.
  • You can often find info about a round by typing the round name into the search box, with a hashtag, or the word, #update.
  • Once the fabric arrives at SFQ HQ, the page will be updated again with an estimated time for cutting.
  • It can take 1-2 weeks to process the fabric, cut, ship, etc depending on the round size. By purchasing from any pre-order, you understand that there is a waiting period and you agreed to the wait by completing your purchase.
  • Fabric usually arrives to me within 8 – 12 weeks, but please understand that there are occasional delays, and it could take up to 16 weeks for pre-order fabric to arrive to me.
  • If you choose the incorrect shipping at checkout – you will be invoiced for the remainder once the pre-order arrives.
  • Please note that all fabric bases WILL absorb color differently due to their fiber content. Natural fibers will absorb colors and inks very differently than synthetic fibers. THIS IS NOT A FLAW.
  • A 10% discount is offered on orders of 10m or more. Use code “bulk” (without quotation marks) to apply the discount. It does not have to be 10m continuous
  • We do not recommend offering pre-sale items with our fabric until you have it in hand. Sassy Fabric Queen is NOT responsible for your time frames to your customers.
  • Orders may not be edited once they are placed. If you are wishing to add to your order – you must do so separately.
  • If you are wanting to change your order – you must email me at sales@sassyfabricqueen.co.nz and we will cancel your order and have you re-do it.
  • The complete refund policy can be found here